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Quality Policy
At HITACS, S.L., we maintain as a permanent objective excellence in all processes related to our industrial activities, directing our management towards customer satisfaction, continuous improvement, and operational efficiency.
Our Quality Policy serves as the framework for establishing and reviewing the objectives of the Quality Management System, ensuring its effectiveness and its alignment with applicable requirements.
HITACS, S.L. Commitment
To ensure compliance with this policy, the organization assumes the following commitments:
- To maintain and continuously improve a Quality Management System in accordance with ISO 9001:2015.
- To meet and exceed customer needs and expectations, ensuring product quality and service reliability.
- To promote continuous improvement across our processes, products, and management systems.
- To comply with applicable legislation and any other requirements relevant to our activities.
- To optimize the use of available resources, promoting efficiency and operational sustainability.
- To encourage the involvement, training, and responsibility of all employees within the quality culture.
- To maintain transparent, professional, and trust-based relationships with customers, suppliers, and partners.
Quality Management System
The Quality Management System of HITACS, S.L. is designed to ensure product conformity and the continuous improvement of industrial processes.
The scope of the system includes the manufacturing and sale of spare parts for industrial machinery under the HITACS brand, based on internal quality control criteria and applicable requirements.
Continuous Improvement
HITACS, S.L. Management actively promotes the continuous improvement of the Quality Management System, ensuring its periodic review and its alignment with the company strategy and industrial environment.
Management Responsibility
The General Management is responsible for ensuring the implementation of this Quality Policy, its communication throughout the organization, and its availability to all interested parties.
HITACS, S.L.
General Management
This document is periodically reviewed to ensure its suitability within the Quality Management System in accordance with ISO 9001:2015.